Heather Flaherty

“In the haunted house of life, art is the only stair that doesn't creak.”
― Tom Robbins

“The couples who got divorced had only turned toward their partner’s bids 33 percent of the time. The couples who stayed together had turned toward 86 percent of the time.[1] It was an enormous difference—a statistical gap you rarely see in scientific studies. We’d found a major point of intervention. If we could help couples understand the importance of these little moments that might seem like nothing, just slipping by under the radar, we could really help people turn things around. How people reacted to their partner’s bids for connection was in fact the biggest predictor of happiness and relationship stability. These fleeting little moments, it turned out, spelled the difference between happiness and unhappiness, between lasting love and divorce.”
― John M. Gottman, The Love Prescription: Seven Days to More Intimacy, Connection, and Joy

“Push to Completion Responsibility or accountability isn’t about starting a task or a project. It happens when we carry it to completion. For example, every now and then I ask someone to help me find something or get a hold of someone. A few days go by and I don’t hear back, so I follow up on my request. “I looked it up but couldn’t find anything” is the answer I get, or “I e-mailed him but haven’t gotten a reply back yet.” Those who are brilliant at pushing to completion do all the things the rest of us do to start a task and when they run into a roadblock, figure out all the other ways they can continue to make progress. They don’t simply repeat what they’ve done. When asked about their progress they don’t reply, “I’ll try to e-mail him again.” The really gifted Completers start thinking about what workarounds they can use if whatever they tried before isn’t working well enough or quickly enough. Even if they never end up having to use that next step, it’s already been considered. The gift of this practice is that the next time a similar challenge comes up, ideas are already generated, and new relationships already exist thanks to the way they handled things the previous time. This is what makes them so resourceful. It’s not how they solved one problem, it’s how prepared they are to solve the next problem.”
― Simon Sinek, Leaders Eat Last Deluxe: Why Some Teams Pull Together and Others Don't

“If the leaders of organizations give their people something to believe in, if they offer their people a challenge that outsizes their resources but not their intellect, the people will give everything they’ve got to solve the problem. And in the process, not only will they invent and advance the company, they may even change an industry or the world in the process (just as an early version of Microsoft did). But if the resources are vastly greater than the problem before us, then the abundance works against us. Though it may take small steps to make a big leap, it is the vision of the big leap and not the action of the small steps that inspires us. And only after we have committed ourselves to that vision can we look back at our lives and say to ourselves that the work we did mattered.”
― Simon Sinek, Leaders Eat Last Deluxe: Why Some Teams Pull Together and Others Don't