“The husband and wife who open another delicatessen store or another Mexican restaurant in the American suburb surely take a risk. But are they entrepreneurs? All they do is what has been done many times before. They gamble on the increasing popularity of eating out in their area, but create neither a new satisfaction nor new consumer demand. Seen under this perspective they are surely not entrepreneurs even though theirs is a new venture. McDonald’s, however, was entrepreneurship. It did not invent anything, to be sure. Its final product was what any decent American restaurant had produced years ago. But by applying management concepts and management techniques (asking, What is “value” to the customer?), standardizing the “product,” designing process and tools, and by basing training on the analysis of the work to be done and then setting the standards it required, McDonald’s both drastically upgraded the yield from resources, and created a new market and a new customer. This is entrepreneurship.”
― Innovation and Entrepreneurship
― Innovation and Entrepreneurship
“What the average call excellent, the excellent call average.”
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“Do you know great minds enjoy excellence, average minds love mediocrity and small minds adore comfort zones?”
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“Thus I suggest that prophetic ministry has to do not primarily with addressing specific public crises but with addressing, in season and out of season, the dominant crisis that is enduring and resilient, of having our alternative vocation co-opted and domesticated.”
― The Prophetic Imagination
― The Prophetic Imagination
Ask Anne Lamott - Thursday, December 12th!
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— last activity Dec 16, 2014 10:21AM
Join us for a special discussion with author Anne Lamott on Thursday, December 12th! Anne will be discussing her latest book, Stitches, a follow u ...more
Cristin’s 2025 Year in Books
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