No area of understanding is more relevant and important to mediation competency than a basic understanding of how the human brain functions, perceives events, processes emotional notions, cognitive response and formulates decisions. The
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“We were each trained in interest-based negotiations and have provided trainings in this approach. However, as we got more and more difficult cases, we realized that these traditional interest-based methods were failing and that high conflict disputes needed their own quite different approach.”
― Mediating High Conflict Disputes: A Breakthrough Approach with Tips and Tools and the New Ways for Mediation
― Mediating High Conflict Disputes: A Breakthrough Approach with Tips and Tools and the New Ways for Mediation
“Yet even as the possibility that all conflicts might yield to skilled application of technical knowledge assuaged the popular imagination, some scholars and analysts were sounding alarms about the dangers of a culture-free conception of conflict. And we began to push back against the received view that conflicts required only mechanically technical solutions.”
― Context and Pretext in Conflict Resolution: Culture, Identity, Power, and Practice
― Context and Pretext in Conflict Resolution: Culture, Identity, Power, and Practice
“From a neurological perspective, the role of a mediator may be described as minimizing perceptions of danger enabling cognitive appreciations of emotions, dampening the amygdala and helping parties to self-regulate. — Jeremy Lack and Francois Bogacz”
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“the order of things, whereas structural violence becomes apparent because it stands out like an enormous rock in a creek, impeding the free flow, creating all kinds of eddies and turbulences.5”
― Resolving Structural Conflicts: How Violent Systems Can Be Transformed
― Resolving Structural Conflicts: How Violent Systems Can Be Transformed
“No area of understanding is more relevant and important to mediation competency than a basic understanding of how the human brain functions, perceives events, processes emotional notions, cognitive response and formulates decisions. The awareness of cognitive neuroscience and psychology are at the heart of our work in managing conflict and problem solving. — Robert Benjamin”
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