The hunger to be understood. Few needs of the human heart are greater than the need to be understood—to have a voice that is heard, respected, and valued—to have influence. Most believe that the key to influence is communication—getting
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“Our techniques were the products of experiential learning; they were developed by agents in the field, negotiating through crisis and sharing stories of what succeeded and what failed. It was an iterative process, not an intellectual one, as we refined the tools we used day after day.”
― Never Split the Difference: Negotiating as if Your Life Depended on It
― Never Split the Difference: Negotiating as if Your Life Depended on It
Sean’s 2025 Year in Books
Take a look at Sean’s Year in Books, including some fun facts about their reading.
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