Alex

“This world was designed to generate winners and losers, and it showed a lack of character to wish yourselves a winner without accepting what it does to those who lose.”
― Jonathan Sims, Thirteen Storeys

“If you estimate that the wage of the average store employee is $18,000 and that the cost of finding, hiring and training each new employee is 1.5 times his salary, then the total cost to the company for the different levels of retention between the two groups is $18,000 x 1.5 x 1,000 = $27,000,000. And that’s just the hard cost. The drain of experienced employees who have developed valuable relationships with their customers and their colleagues is harder to measure but is just as significant a loss.”
― Gallup Press, FIRST, BREAK ALL THE RULES: What the World's Greatest Managers Do Differently

“A couple gnomes showed up right outside the back door, and I left them where I found them because one of them was holding a steak knife and I don’t need that kind of crazy in my life.”
― Jack Townsend, Tales from the Gas Station: Volume One

“the smoke detector may or may not be an old frisbee.”
― Jack Townsend, Tales from the Gas Station: Volume One