“There’s nine times more to gain by elevating positive customers than by eliminating negative ones.”
― The Power of Moments: Why Certain Moments Have Extraordinary Impact
― The Power of Moments: Why Certain Moments Have Extraordinary Impact
“The more exacting the challenge, the more rigorous our rituals need to be.”
― The Power of Full Engagement: Managing Energy, Not Time, is the Key to High Performance and Personal Renewal
― The Power of Full Engagement: Managing Energy, Not Time, is the Key to High Performance and Personal Renewal
“New products succeed not because of the features and functionality they offer but because of the experiences they enable. If”
― Competing Against Luck: The Story of Innovation and Customer Choice – Christensen's Jobs Theory for Startups and Business Growth
― Competing Against Luck: The Story of Innovation and Customer Choice – Christensen's Jobs Theory for Startups and Business Growth
“Call it Talent Development, Human Relations, People Support, or Head of People Experiences — whatever term fits your culture — choose to call this function anything but Human Resources.”
― Scaling Up: How a Few Companies Make It...and Why the Rest Don't
― Scaling Up: How a Few Companies Make It...and Why the Rest Don't
Travis’s 2025 Year in Books
Take a look at Travis’s Year in Books, including some fun facts about their reading.
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