“New products succeed not because of the features and functionality they offer but because of the experiences they enable. If”
― Competing Against Luck: The Story of Innovation and Customer Choice
― Competing Against Luck: The Story of Innovation and Customer Choice
“Data is always an abstraction of reality based on underlying assumptions as to how to categorize the unstructured phenomena of the real world.”
― Competing Against Luck: The Story of Innovation and Customer Choice
― Competing Against Luck: The Story of Innovation and Customer Choice
“None of that data, however, actually tells you why customers make the choices that they do.”
― Competing Against Luck: The Story of Innovation and Customer Choice
― Competing Against Luck: The Story of Innovation and Customer Choice
“People trust those who understand them, and they trust brands that understand them too.”
― Building a StoryBrand: Clarify Your Message So Customers Will Listen
― Building a StoryBrand: Clarify Your Message So Customers Will Listen
Travis’s 2024 Year in Books
Take a look at Travis’s Year in Books, including some fun facts about their reading.
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