Tram Nguyen

“Sometimes you wake up. Sometimes the fall kills you. And sometimes, when you fall, you fly.”
― Neil Gaiman, The Sandman, Vol. 6: Fables & Reflections

“the morale of the engineers is very much a function of you as the product manager. It is your job to make sure they feel like missionaries and not mercenaries. You do this by involving them deeply in the customer pain you are trying to solve and in the business problems you face. Don't try to shelter them from this—instead, share these problems and challenges very openly with them. They will respect you more for it, and, in most cases, the developers will rise to the challenge.”
― Marty Cagan, Inspired: How to Create Tech Products Customers Love

“For more than a century, almost every technology that has connected people who live apart has also created new barriers between people who live close together.”
― Brad Smith, Tools and Weapons: The Promise and The Peril of the Digital Age