Zach Bugay

“A bad administrator is more concerned with reports than with decisions. He wants the hard record which he can display as an excuse for his errors.” “And good administrators?” “Oh, they depend on verbal orders. They never lie about what they’ve done if their verbal orders cause problems, and they surround themselves with people able to act wisely on the basis of verbal orders. Often, the most important piece of information is that something has gone wrong. Bad administrators hide their mistakes until it’s too late to make corrections.” Leto watched her as she thought about the people who served him—especially about Moneo. “Men of decision,” she said.”
― Frank Herbert, God Emperor of Dune