Yasiniya

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Chris Voss
“It’s a phenomenon (and now technique) that follows a very basic but profound biological principle: We fear what’s different and are drawn to what’s similar. As the saying goes, birds of a feather flock together. Mirroring, then, when practiced consciously, is the art of insinuating similarity. “Trust me,” a mirror signals to another’s unconscious, “You and I—we’re alike.” Once”
Chris Voss, Never Split the Difference: Negotiating as if Your Life Depended on It

Chris Voss
“The positive/playful voice: Should be your default voice. It’s the voice of an easygoing, good-natured person. Your attitude is light and encouraging. The key here is to relax and smile while you’re talking.”
Chris Voss, Never Split the Difference: Negotiating as if Your Life Depended on It

Francine  Rivers
“All the way back, she had imagined him gloating and taunting, rubbing her face in her own broken pride. Instead, he knelt before her and washed her dirty, blistered feet. Throat burning, she looked down at his dark head and struggled with the feelings rising in her. She waited for them to die away, but they wouldn’t.”
Francine Rivers, Redeeming Love

Loretta Graziano Breuning
“Music gives pleasure because your mind keeps predicting what comes next. Each correct prediction triggers dopamine. You can't make good predictions for unfamiliar music, so you don't get the dopamine. But when music is too familiar, something strange happens. You don't get the dopamine either because your brain predicts it effortlessly. To make you happy, music must be at the sweet spot of novelty and familiarity.”
Loretta Graziano Breuning, Habits of a Happy Brain: Retrain Your Brain to Boost Your Serotonin, Dopamine, Oxytocin, & Endorphin Levels

Chris Voss
“Mirrors work magic. Repeat the last three words (or the critical one to three words) of what someone has just said. We fear what’s different and are drawn to what’s similar. Mirroring is the art of insinuating similarity, which facilitates bonding. Use mirrors to encourage the other side to empathize and bond with you, keep people talking, buy your side time to regroup, and encourage your counterparts to reveal their strategy.”
Chris Voss, Never Split the Difference: Negotiating as if Your Life Depended on It

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