Dhiren Bhatia

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The Pillars of th...
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by Ken Follett (Goodreads Author)
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The Ultimate Coach
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The First Fifteen...
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Jason Fried
“If you decide you absolutely must get together, try to make your meeting a productive one by sticking to these simple rules: Set a timer. When it rings, meeting’s over. Period. Invite as few people as possible. Always have a clear agenda. Begin with a specific problem. Meet at the site of the problem instead of a conference room. Point to real things and suggest real changes. End with a solution and make someone responsible for implementing it.”
Jason Fried, ReWork

Charles Duhigg
“One of the systems we use is called the LATTE method. We Listen to the customer, Acknowledge their complaint, Take action by solving the problem, Thank them, and then Explain why the problem occurred.”
Charles Duhigg, The Power of Habit: Why We Do What We Do in Life and Business

year in books
Ritwik Rao
35 books | 92 friends

Namrata...
60 books | 54 friends

Sara Ka...
136 books | 32 friends

Mansi R...
2 books | 52 friends

Sheetal...
1 book | 36 friends

Er Yash
2 books | 51 friends

Sanjana...
1 book | 10 friends

Parizad...
1 book | 62 friends

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