Don Baham

“The hardest thing about being a manager is realizing that your people will not do things the way that you would. But get used to it. Because if you try to force them to, then two things happen. They become resentful — they don’t want to do it. And they become dependent — they can’t do it. Neither of these is terribly productive for the long haul.”
― Marcus Buckingham, First, Break All the Rules: What the World's Greatest Managers Do Differently