Vince Groh

“The deal [between product owners and] engineering goes like this: Product management takes 20% of the team’s capacity right off the top and gives this to engineering to spend as they see fit. They might use it to rewrite, re-architect, or re-factor problematic parts of the code base...whatever they believe is necessary to avoid ever having to come to the team and say, ‘we need to stop and rewrite [all our code].’ If you’re in really bad shape today, you might need to make this 30% or even more of the resources. However, I get nervous when I find teams that think they can get away with much less than 20%.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“By doing this, Development and Operations may end up creating a shared work queue, instead of each silo using a different one (e.g., Development uses JIRA while Operations uses ServiceNow). A significant benefit of this is that when production incidents”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“A winning software factory must be completely immersed in the context of the customer journey —”
― Otto Berkes, Digitally Remastered: Building Software into your Business DNA

“The link and the tag may be two of the most important inventions of the last 50 years. You”
― Kevin Kelly, The Inevitable: Understanding the 12 Technological Forces That Will Shape Our Future