Shiloh

“Small talk is about putting people at ease. Your unspoken answer to their unspoken question, "How do you like me so far?" must be, "Wow! I really like you.”
― Leil Lowndes, How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships

“Those of us who have a hard time expressing anger with someone we’re close to will often displace it onto someone or something else,”
― Joseph Burgo, Why Do I Do That?

“Never let the phrase thank you stand naked and alone. 'Thank you for being such a good customer.' 'Thank you for being so loving.”
― Leil Lowndes, How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships

“Never be left speechless again. Like a parrot, simply repeat the last few words your conversation partner says. That puts the ball right back in his or her court, and then all you need to do is listen.”
― Leil Lowndes, How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships