Debra

“It's as simple as this. When people don't unload their opinions and feel like they've been listened to, they won't really get on board.”
― Patrick Lencioni, The Five Dysfunctions of a Team

“Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal.”
― Patrick Lencioni, The Five Dysfunctions of a Team

“Nowhere does this tendency toward artificial harmony show itself more than in mission-driven nonprofit organizations, most notably churches. People who work in those organizations tend to have a misguided idea that they cannot be frustrated or disagreeable with one another. What they’re doing is confusing being nice with being kind.”
― Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else In Business

“Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.”
― Patrick Lencioni, The Five Dysfunctions of a Team