Philip Hu

“We don’t like checklists. They can be painstaking. They’re not much fun. But I don’t think the issue here is mere laziness. There’s something deeper, more visceral going on when people walk away not only from saving lives but from making money. It somehow feels beneath us to use a checklist, an embarrassment. It runs counter to deeply held beliefs about how the truly great among us—those we aspire to be—handle situations of high stakes and complexity. The truly great are daring. They improvise. They do not have protocols and checklists. Maybe our idea of heroism needs updating.”
― Atul Gawande, The Checklist Manifesto: How to Get Things Right

“What is needed, however, isn't just that people working together be nice to each other. It is discipline.
Discipline is hard--harder than trustworthiness and skill and perhaps even than selflessness. We are by nature flawed and inconstant creatures. We can't even keep from snacking between meals. We are not built for discipline. We are built for novelty and excitement, not for careful attention to detail. Discipline is something we have to work at.”
― Atul Gawande, The Checklist Manifesto: How to Get Things Right

“In comparing sins (the way people do) Theophrastus says
that the ones committed out of desire are worse than the ones
committed out of anger: which is good philosophy. The angry
man seems to turn his back on reason out of a kind of pain
and inner convulsion. But the man motivated by desire, who
is mastered by pleasure, seems somehow more self-
indulgent, less manly in his sins. Theophrastus is right, and
philosophically sound, to say that the sin committed out of
pleasure deserves a harsher rebuke than the one committed
out of pain. The angry man is more like a victim of
wrongdoing, provoked by pain to anger. The other man
rushes into wrongdoing on his own, moved to action by
desire.”
― Marcus Aurelius, Meditations

“But history is neither watchmaking nor cabinet construction. It is an endeavor toward better understanding.”
― Marc Bloch