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When man begins to think that he is responsible for writing the script of the world, he forgets the forces that dream up our reality.
“Don’t let your principles sit idle on a plaque. Bring them to life.”
― Dare to Serve: How to Drive Superior Results by Serving Others
― Dare to Serve: How to Drive Superior Results by Serving Others
“At its core, the idea of purpose is the idea that what we do matters to people other than ourselves.”
― Grit: The Power of Passion and Perseverance
― Grit: The Power of Passion and Perseverance
“The leader must have both – the courage to take the people to a daring destination and the humility to selflessly serve others on the journey.”
― Dare to Serve: How to Drive Superior Results by Serving Others
― Dare to Serve: How to Drive Superior Results by Serving Others
“In this volatile business of ours, we can ill afford to rest on our laurels, even to pause in retrospect. Times and conditions change so rapidly that we must keep our aim constantly focused on the future. —Walt Disney”
― Be Our Guest: Perfecting the Art of Customer Service
― Be Our Guest: Perfecting the Art of Customer Service
“There is a word that comes to my mind when I think about our company and our people. That word is 'love.' I love Starbucks because everything we've tried to do is steeped in humanity.
Respect and dignity.
Passion and laughter.
Compassion, community, and responsibility.
Authenticity.
These are Starbucks' touchstones, the source of our pride.
Valuing personal connections at a time when so many people sit alone in front of screens; aspiring to build human relationships in an age when so many issues polarize so many; and acting ethically, even if it costs more, when corners are routinely cut--these are honorable pursuits, at the core of what we set out to be.”
― Onward: How Starbucks Fought for Its Life without Losing Its Soul
Respect and dignity.
Passion and laughter.
Compassion, community, and responsibility.
Authenticity.
These are Starbucks' touchstones, the source of our pride.
Valuing personal connections at a time when so many people sit alone in front of screens; aspiring to build human relationships in an age when so many issues polarize so many; and acting ethically, even if it costs more, when corners are routinely cut--these are honorable pursuits, at the core of what we set out to be.”
― Onward: How Starbucks Fought for Its Life without Losing Its Soul
Caleb’s 2025 Year in Books
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