The little kid in you, the part which had believed that if you cried hard enough someone would put it right, is gone now,
“Don’t let your principles sit idle on a plaque. Bring them to life.”
― Dare to Serve: How to Drive Superior Results by Serving Others
― Dare to Serve: How to Drive Superior Results by Serving Others
“There is a word that comes to my mind when I think about our company and our people. That word is 'love.' I love Starbucks because everything we've tried to do is steeped in humanity.
Respect and dignity.
Passion and laughter.
Compassion, community, and responsibility.
Authenticity.
These are Starbucks' touchstones, the source of our pride.
Valuing personal connections at a time when so many people sit alone in front of screens; aspiring to build human relationships in an age when so many issues polarize so many; and acting ethically, even if it costs more, when corners are routinely cut--these are honorable pursuits, at the core of what we set out to be.”
― Onward: How Starbucks Fought for Its Life without Losing Its Soul
Respect and dignity.
Passion and laughter.
Compassion, community, and responsibility.
Authenticity.
These are Starbucks' touchstones, the source of our pride.
Valuing personal connections at a time when so many people sit alone in front of screens; aspiring to build human relationships in an age when so many issues polarize so many; and acting ethically, even if it costs more, when corners are routinely cut--these are honorable pursuits, at the core of what we set out to be.”
― Onward: How Starbucks Fought for Its Life without Losing Its Soul
“The leader must have both – the courage to take the people to a daring destination and the humility to selflessly serve others on the journey.”
― Dare to Serve: How to Drive Superior Results by Serving Others
― Dare to Serve: How to Drive Superior Results by Serving Others
“God will judge us not according to how much we endured, but how much we could love”
― Tortured for Christ
― Tortured for Christ
“In this volatile business of ours, we can ill afford to rest on our laurels, even to pause in retrospect. Times and conditions change so rapidly that we must keep our aim constantly focused on the future. —Walt Disney”
― Be Our Guest: Perfecting the Art of Customer Service
― Be Our Guest: Perfecting the Art of Customer Service
Caleb’s 2025 Year in Books
Take a look at Caleb’s Year in Books, including some fun facts about their reading.
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