“The reason is that good management itself was the root cause. Managers played the game the way it was supposed to be played. The very decision-making and resource-allocation processes that are key to the success of established companies are the very processes that reject disruptive technologies: listening carefully to customers; tracking competitors’ actions carefully; and investing resources to design and build higher-performance, higher-quality products that will yield greater profit. These are the reasons why great firms stumbled or failed when confronted with disruptive technological change.”
― The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
― The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
“If good management practice drives the failure of successful firms faced with disruptive technological change, then the usual answers to companies, problems—planning better, working harder, becoming more customer- driven, and taking a longer-term perspective—all exacerbate the problem.”
― The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
― The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
Alexander’s 2024 Year in Books
Take a look at Alexander’s Year in Books, including some fun facts about their reading.
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