Jennifer K

“yielding our seat on a bus whenever it seems appropriate; alerting the person sitting behind us on a plane when we are about to lower the back of our seat; standing close to the right-side handrail on an escalator; stopping to give directions to someone who is lost; stopping at red lights; disagreeing with poise; yielding with grace when losing an argument, these diverse behaviors are all imbued with the spirit of civility.”
― P.M. Forni, Choosing Civility: The Twenty-five Rules of Considerate Conduct