Barry

“The beauty of empathy is that it doesn’t demand that you agree with the other person’s ideas”
― Chris Voss, Never Split the Difference: Negotiating as if Your Life Depended on It

“Negotiation is not an act of battle; it’s a process of discovery. The goal is to uncover as much information as possible.         ■”
― Chris Voss, Never Split the Difference: Negotiating as if Your Life Depended on It

“Another simple rule is, when you are verbally assaulted, do not counterattack. Instead, disarm your counterpart by asking a calibrated question.”
― Chris Voss, Never Split the Difference: Negotiating as if Your Life Depended on It

“A fire broke out backstage in a theatre. The clown came out to warn the public; they thought it was a joke and applauded. He repeated it; the acclaim was even greater. I think that's just how the world will come to an end: to general applause from wits who believe it's a joke.”
― Soren Kierkegaard, Either/Or, Part I