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“America has overinvested in short-term fixes that mask the underlying issues.”
― Samuel Rines, After Normal: Making Sense of the Global Economy

“Just ticking boxes is not the ultimate goal here. Embracing a culture of teamwork and discipline is. And if we recognised the opportunity, the two-minute WHO checklist is just a start.”
― Atul Gawande, The Checklist Manifesto: How to Get Things Right

“Instead they choose to accept their fallibilities. They recognised the simplicity and power of using a checklist.”
― Atul Gawande, The Checklist Manifesto: How to Get Things Right

“All involve risk, uncertainty, and complexity — and therefore steps that are worth committing to a checklist and testing in routine care. Good checklists could become as important as doctors and nurses as good stethoscopes (which, unlike checklist, have never been proved to make a difference in patient care). The hard question — still unanswered — is whether medical culture can seize the opportunity.”
― Atul Gawande, The Checklist Manifesto: How to Get Things Right