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David H. Maister
“The principle here is that the successful advisor assumes responsibility for the proper mutual understanding.”
David H. Maister, The Trusted Advisor: 20th Anniversary Edition

David H. Maister
“To get your advice taken, the client must first believe and feel that you have taken the time to understand their unique situation.”
David H. Maister, The Trusted Advisor: 20th Anniversary Edition

David H. Maister
“It is not enough for a professional to be right: An advisor’s job is to be helpful. David”
David H. Maister, The Trusted Advisor: 20th Anniversary Edition

David H. Maister
“a thing so?” to “Why did/didn’t you…?” In coaching, as in advisory, you strive for curiosity, not judgment. Curiosity is the door opener to and a sustainer of intimacy. I”
David H. Maister, The Trusted Advisor: 20th Anniversary Edition

David H. Maister
“The theme of this book is that the key to professional success is not just technical mastery of one’s discipline (which is, of course, essential), but also the ability to work with clients in such a way as to earn their trust and gain their confidence.”
David H. Maister, The Trusted Advisor: 20th Anniversary Edition

year in books
Zofia J...
230 books | 65 friends

Gustaw ...
241 books | 81 friends

Anna Ko...
130 books | 24 friends

Raluca ...
131 books | 527 friends

Łukasz
406 books | 22 friends

Eleni K...
254 books | 109 friends

Mikołaj...
571 books | 147 friends

Szymon ...
143 books | 63 friends

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