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Matthew Syed
“The marginal gains approach is not just about mechanistic iteration. You need judgment and creativity to determine how to find solutions to what the data is telling you, but those judgments, in turn, are tested as part of the next optimization loop. Creativity not guided by a feedback mechanism is little more than white noise. Success is a complex interplay between creativity and measurement, the two operating together, the two sides of the optimization loop.”
― Matthew Syed, Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do

Matthew Syed
“Marginal gains is not about making small changes and hoping they fly. Rather, it is about breaking down a big problem into small parts in order to rigorously establish what works and what doesn’t. Ultimately the approach emerges from a basic property of empirical evidence: to find out if something is working, you must isolate its effect. Controlled experimentation is inherently “marginal” in character.”
― Matthew Syed, Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do

Matthew Syed
“the most powerful engine of progress is to be found deep within the culture of the industry. It is an attitude that is easy to state, but whose wider application could revolutionize our attitude to progress: instead of denying failure, or spinning it, aviation learns from failure.”
― Matthew Syed, Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do

Richard Koch
“golden rules for career success 1 Specialize in a very small niche; develop a core skill 2 Choose a niche that you enjoy, where you can excel and stand a chance of becoming an acknowledged leader 3 Realize that knowledge is power 4 Identify your market and your core customers and serve them best 5 Identify where 20 percent of effort gives 80 percent of returns 6 Learn from the best 7 Become self-employed early in your career 8 Employ as many net value creators as possible 9 Use outside contractors for everything but your core skill 10 Exploit capital leverage”
― Richard Koch, The 80/20 Principle: The Secret to Achieving More with Less

Matthew Syed
“This, then, is what we might call “black box thinking.”* For organizations beyond aviation, it is not about creating a literal black box; rather, it is about the willingness and tenacity to investigate the lessons that often exist when we fail, but which we rarely exploit. It is about creating systems and cultures that enable organizations to learn from errors, rather than being threatened by them.”
― Matthew Syed, Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do

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