Dal Rich

“If you do not have a defined process that moves your people forward so the can achieve greater results, then what is it you are managing?”
― Keith Rosen, Coaching Salespeople into Sales Champions: A Tactical Playbook for Managers and Executives

“Moral authority is another way to define servant leadership because it represents a reciprocal choice between leader and follower. If the leader is principle centered, he or she will develop moral authority. If the follower is principle centered, he or she will follow the leader. In this sense, both leaders and followers are followers. Why? They follow truth. They follow natural law. They follow principles. They follow a common, agreed-upon vision. They share values. They grow to trust one another.”
― Robert K. Greenleaf, Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness

“The servant-leader is servant first, it begins with a natural feeling that one wants to serve, to serve first, as opposed to, wanting power, influence, fame, or wealth.”
― Robert K. Greenleaf, Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness

“Don't assume, because you are intelligent, able, and well-motivated, that you are open to communication, that you know how to listen.”
― Robert K. Greenleaf, Servant Leadership: A Journey Into the Nature of Legitimate Power and Greatness