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Jim  Benson
“Reliance on heroes undermines daily operations.”
Jim Benson, Personal Kanban: Mapping Work | Navigating Life

Jim  Benson
“Japanese industrialist and founder of Toyota Industries Sakichi Toyoda understood that problems often have nested causes. He wanted people to get past their preconceptions and “with a blank mind” get to the heart of the issue.7 He didn’t ask Why? once, or even twice. Repeat ‘why’ five times to every matter, he instructed, until you arrive at something with real context.”
Jim Benson, Personal Kanban: Mapping Work | Navigating Life

Jim  Benson
“Regular retrospectives enable us to identify and act on opportunities for positive change. Whether we hold them on our own, with our families, or with our team at work, retrospectives are an essential tool for reflection.”
Jim Benson, Personal Kanban: Mapping Work | Navigating Life

Jim  Benson
“Celebrate victories. Learn from defeats.”
Jim Benson, Personal Kanban: Mapping Work | Navigating Life

Jim  Benson
“When you master the art of the retrospective, you are honing in on kaizen.”
Jim Benson, Personal Kanban: Mapping Work | Navigating Life

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