Mark Smallwood

“…he cultivated the most businesslike and unfailing promptness in answering letters. His method was the antithesis of that of Napoleon, who left his letters unopened for a fortnight, and then was rejoiced to find how many had answered themselves in the meanwhile. There was no correspondent too insignificant, and no subject too trivial to be entitled to an answer by return of post. He might evade an inconvenient or foolish request by the terms of his reply, but he never evaded it by ignoring it.”
― A.G. Gardiner, The Life of George Cadbury