Glendon McCreary

“simply framing a dispute as a debate rather than as a disagreement signals that you’re receptive to considering dissenting opinions and changing your mind, which in turn motivates the other person to share more information with you.”
― Adam M. Grant, Think Again: The Power of Knowing What You Don't Know

“A design sprint attempts to compress this work, from the initial debates all the way to receiving market feedback on the resulting decisions, into one highly efficient workweek. On the first day, you figure out the problem you’re trying to solve. On the second day, you sketch out competing solutions. On the third day, you make the tough decision about which solution you want to explore, transforming it into a hypothesis that can be tested. On the fourth day, you throw together a rough prototype that allows you to test the hypothesis, and on the fifth and final day, you put real clients in front of the prototype and learn from their feedback.”
― Cal Newport, A World Without Email: Reimagining Work in an Age of Communication Overload

“the crucial step in programming is not the actual act of mechanically typing commands into a computer, but instead crafting the underlying solution that is then translated into code.”
― Cal Newport, A World Without Email: Reimagining Work in an Age of Communication Overload

“Optimize processes, he urged, not people.”
― Cal Newport, A World Without Email: Reimagining Work in an Age of Communication Overload