What were needed were simple psychological tactics and strategies that worked in the field to calm people down, establish rapport, gain trust, elicit the verbalization of needs, and persuade the other guy of our empathy. We needed something
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“Diferenţa dintre mine şi ceilalţi oameni: eu am murit de nenumărate ori, pe când ei n-au murit niciodată.”
― Cartea amăgirilor
― Cartea amăgirilor
“Men are never convinced of your reasons, of your sincerity, of the seriousness of your sufferings, except by your death. So long as you are alive, your case is doubtful; you have a right only to their skepticism.”
― The Fall
― The Fall
“If you don't know what you want," the doorman said, "you end up with a lot you don't.”
― Fight Club
― Fight Club
“Its only after you've lost everything," Tyler says, "that you're free to do anything.”
― Fight Club
― Fight Club
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