Polina

“I love deadlines. I love the whooshing noise they make as they go by.”
― Douglas Adams, The Salmon of Doubt: Hitchhiking the Galaxy One Last Time

“I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration, I can humiliate or humor, hurt or heal. In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de-humanized. If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.”
― Haim G. Ginott, Teacher and Child: A Book for Parents and Teachers

“Kindness. The only possible method when dealing with a living creature. You'll get nowhere with an animal if you use terror, no matter what its level of development may be. That I have maintained, do maintain and always will maintain. People who think you can use terror are quite wrong. No, no, terror is useless, whatever its colour – white, red or even brown! Terror completely paralyses the nervous system.”
― Mikhail Bulgakov, Heart of a Dog