“We must validate our ideas on real users and customers. One of the most common traps in product is to believe that we can anticipate our customer's actual response to our products. We might be basing that on actual customer research or on our own experiences, but in any case, we know today that we must validate our actual ideas on real users and customers. We need to do this before we spend the time and expense to build an actual product, and not after.”
― Inspired: How to Create Tech Products Customers Love
― Inspired: How to Create Tech Products Customers Love
“Risks are tackled up front, rather than at the end. In modern teams, we tackle these risks prior to deciding to build anything. These risks include value risk (whether customers will buy it), usability risk (whether users can figure out how to use it), feasibility risk (whether our engineers can build what we need with the time, skills, and technology we have), and business viability risk (whether this solution also works for the various aspects of our business—sales, marketing, finance, legal, etc.).”
― Inspired: How to Create Tech Products Customers Love
― Inspired: How to Create Tech Products Customers Love
“Finally, it's all about solving problems, not implementing features. Conventional product roadmaps are all about output. Strong teams know it's not only about implementing a solution. They must ensure that solution solves the underlying problem. It's about business results.”
― Inspired: How to Create Tech Products Customers Love
― Inspired: How to Create Tech Products Customers Love
“I believe the major risk facing most efforts is value risk. On a startup canvas, this shows up under solution risk—discovering a compelling solution to customers. A solution that your customers will choose to buy and use.”
― Inspired: How to Create Tech Products Customers Love
― Inspired: How to Create Tech Products Customers Love
“An even bigger issue is what comes next, which is when companies get really excited about their product roadmaps. I've seen countless roadmaps over the years, and the vast majority of them are essentially prioritized lists of features and projects. Marketing needs this feature for a campaign. Sales needs this feature for a new customer. Someone wants a PayPal integration. You get the idea.”
― Inspired: How to Create Tech Products Customers Love
― Inspired: How to Create Tech Products Customers Love
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