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Malcolm Gladwell
“We have, in short, somehow become convinced that we need to tackle the whole problem, all at once. But the truth is that we don’t. We only need to find the stickiness Tipping Points,”
Malcolm Gladwell, The Tipping Point: How Little Things Can Make a Big Difference

Malcolm Gladwell
“We have trouble estimating dramatic, exponential change. We cannot conceive that a piece of paper folded over 50 times could reach the sun. There are abrupt limits to the number of cognitive categories we can make and the number of people we can truly love and the number of acquaintances we can truly know. We throw up our hands at a problem phrased in an abstract way, but have no difficulty at all solving the same problem rephrased as a social dilemma. All of these things are expressions of the peculiarities of the human mind and heart, a refutation of the notion that the way we function and communicate and process information is straightforward and transparent. It is not. It is messy and opaque.”
Malcolm Gladwell, The Tipping Point: How Little Things Can Make a Big Difference

Malcolm Gladwell
“Six degrees of separation doesn't mean that everyone is linked to everyone else in just six steps. It means that a very small number of people are linked to everyone else in a few steps, and the rest of us are linked to the world through those special few.”
Malcolm Gladwell, The Tipping Point: How Little Things Can Make a Big Difference

Malcolm Gladwell
“The Law of the Few says that there are exceptional people out there who are capable of starting epidemics. All you have to do is find them. The lesson of stickiness is the same. There is a simple way to package information that, under the right circumstances, can make it irresistible. All you have to do is find it.”
Malcom Gladwell, The Tipping Point: Cum lucruri mici pot provoca schimbări de proporţii

Daniel Kahneman
“A reliable way to make people believe in falsehoods is frequent repetition, because familiarity is not easily distinguished from truth.”
Daniel Kahneman, Thinking, Fast and Slow

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