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We Were Eight Yea...
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Book cover for Thanks for the Feedback: The Science and Art of Receiving Feedback Well
Learning about ourselves can be painful—sometimes brutally so—and the feedback is often delivered with a forehead-slapping lack of awareness for what makes people tick. It can
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Alan Jacobs
“all of us at various times in our lives believe true things for poor reasons, and false things for good reasons, and that whatever we think we know, whether we’re right or wrong, arises from our interactions with other human beings. Thinking independently, solitarily, “for ourselves,” is not an option.”
Alan Jacobs, How to Think: A Survival Guide for a World at Odds

Kate   Murphy
“The truth is, we only become secure in our convictions by allowing them to be challenged. Confident people don’t get riled by opinions different from their own, nor do they spew bile online by way of refutation. Secure people don’t decide others are irredeemably stupid or malicious without knowing who they are as individuals.”
Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

Alan Jacobs
“T. S. Eliot wrote almost a century ago about a phenomenon that he believed to be the product of the nineteenth century: “When there is so much to be known, when there are so many fields of knowledge in which the same words are used with different meanings, when everyone knows a little about a great many things, it becomes increasingly difficult for anyone to know whether he knows what he is talking about or not.”
Alan Jacobs, How to Think: A Survival Guide for a World at Odds

Colin Bryar
“In the 2016 shareholder letter, even though he wasn’t explicitly talking about two-pizza teams, Jeff suggested that “most decisions should probably be made with somewhere around 70% of the information you wish you had. If you wait for 90%, in most cases, you’re probably being slow. Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. If you’re good at course correcting, being wrong may be less costly than you think, whereas being slow is going to be expensive for sure.”5”
Colin Bryar, Working Backwards: Insights, Stories, and Secrets from Inside Amazon

Kate   Murphy
“Take first introductions. We often miss what people are saying—including their names—because we are distracted sizing them up, thinking about how we are coming across and what we are going to say. Not so when you meet a dog, which is why you can more easily remember a dog’s name than its owner’s. But if you marshal your mental resources so you fully listen to someone’s opening gambit and nonverbal presentation, it’s enormously interesting and can quickly clue you in to that person’s insecurities and values. And you will be more likely to remember names.”
Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

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