Pearl Peng

“Your vision will become clear only when you look into your heart… Who looks outside, dreams. Who looks inside, awakens. —CARL JUNG”
― Judith E. Glaser, Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results

“the quality of the conversation drives the nature of the impact. At the moment of contact, conversations have the power to transform our lives.”
― Judith E. Glaser, Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results

“When we create conversational rituals that enable us to honor and respect others’ views of the world—especially when these views are very different from our own—we create a space for better conversations and for new ideas to emerge.”
― Judith E. Glaser, Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results

“If telling more doesn’t create the results she wants, the leader may “sell” her ideas to get people on board; when this doesn’t work, she is inclined to “yell” to get results. Yet employees don’t want more “vision,” they want deeper engagement with leaders who can help them execute the vision.”
― Judith E. Glaser, Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results