Sign in with Facebook
“A pattern of shared basic assumptions learned by a group as it solved its problems of external adaptation and internal integration.”7”
― Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
― Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
“Healthcare culture is a system of shared values and behaviors that focus caregiver activity on improving the patient experience.”
― Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
― Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
The book you like most
— 49068 members
— last activity 2 hours, 3 min ago
This group (ranked in the TOP 100 most popular groups on Goodreads) is dedicated to the "Vision and Story" project. Additionally, the group THE BOOK ...more
Samantha’s 2025 Year in Books
Take a look at Samantha’s Year in Books, including some fun facts about their reading.
297 books
|
84 friends
278 books
|
70 friends
287 books
|
87 friends
293 books
|
14 friends
14,640 books
|
321 friends
1,078 books
|
31 friends
3,695 books
|
24 friends
247 books
|
10 friends
More friends…
Favorite Genres
Polls voted on by Samantha
Lists liked by Samantha
