Joseph Hsiung

“Brandon explained that initially his team was surprised to learn that when a sports or training coach is vocal, verbally encouraging a trainee—“do one more; come on, you can do it; keep up the energy”—performance is significantly lower than the results achieved with a quiet but attentive coach.6”
― Susan Fowler, Why Motivating People Doesn't Work . . . and What Does: The New Science of Leading, Energizing, and Engaging