Andrew

“If stated reasons don’t sit well with your conscience or stand the test of logic, look for deeper motivations.”
― Brian Herbert, House Corrino

“You don’t decide how valuable a product is, your market does.”
― Michael Killen, Sell Futures, Not Features: How anyone can uncover hidden benefits to any product or service, so desirable and compelling that you can't help but sell more

“Customer success is defined as “the customer’s desired outcome, plus the customer’s desired experience.”
― Mike Geller, Rolly Keenan, and Brandi Starr, CMO to CRO: The Revenue Takeover by the Next Generation Executive

“The issue is that in order to learn to think critically, problem-solve, understand abstract concepts, reason through novel problems, and evaluate the AI’s output, we need subject matter expertise.”
― Ethan Mollick, Co-Intelligence: Living and Working with AI