Glenn

“The purpose of bureaucracy is to compensate for incompetence and lack of discipline.”
― Jim Collins, Good to Great: Why Some Companies Make the Leap... and Others Don't

“A mind set in its ways is wasted. Don't do it.”
― Eric Schmidt

“If you want to bring a fundamental change in people's belief and behavior...you need to create a community around them, where those new beliefs can be practiced and expressed and nurtured.”
― Malcolm Gladwell, The Tipping Point: How Little Things Can Make a Big Difference

“Letting the wrong people hang around is unfair to all the right people, as they inevitably find themselves compensating for the inadequacies of the wrong people. Worse, it can drive away the best people. Strong performers are intrinsically motivated by performance, and when they see their efforts impeded by carrying extra weight, they eventually become frustrated.”
― Jim Collins, Good to Great: Why Some Companies Make the Leap...And Others Don't