John Shoulders

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The Bridge on the...
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W. Edwards Deming
“The worker is not the problem. The problem is at the top! Management!”
W. Edwards Deming

W. Edwards Deming
“    Beware of conference-room promises. (Ronald Moen.)”
W. Edwards Deming, Out of the Crises

W. Edwards Deming
“A bad system will beat a good person every time.”
W. Edwards Deming

W. Edwards Deming
“As long as management is quick to take credit for a firm’s successes but equally swift to blame its workers for its failures, no surefire remedy for low productivity can be expected in American manufacturing and service industries.”
W. Edwards Deming, Out of the Crises

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