Aly Ackley

“Members of teams that tend to avoid conflict must occasionally assume the role of a “miner of conflict”—someone who extracts buried disagreements within the team and sheds the light of day on them. They must have the courage and confidence to call out sensitive issues and force team members to work through them. This requires a degree of objectivity during meetings and a commitment to staying with the conflict until it is resolved. Some”
― Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable

“Great teams make clear and timely decisions and move forward with complete buy-in from every member of the team, even those who voted against the decision. They leave meetings confident that no one on the team is quietly harboring doubts about whether to support the actions agreed on.”
― Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable

“Politics is when people choose their words and actions based on how they want others to react rather than based on what they really think.”
― Patrick Lencioni, The Five Dysfunctions of a Team

“I don’t think anyone ever gets completely used to conflict. If it’s not a little uncomfortable, then it’s not real. The key is to keep doing it anyway”
― Patrick Lencioni, The Five Dysfunctions of a Team