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“In Management: Tasks, Responsibilities, Practices (HarperBusiness), Drucker wrote, “Without productivity objectives, a business does not have direction. Without productivity measurements, it does not have control.”
― Alistair Croll, Lean Analytics: Use Data to Build a Better Startup Faster

“Strategy is a commodity, execution is an art.”
― Peter Drucker

“It’s often the case that teams working in agile processes do not actually go back to improve the user interface of the software. But, as the saying goes, “it’s not iterative if you only do it once.” Teams need to make a commitment to continuous improvement, and that means not simply refactoring code and addressing technical debt but also reworking and improving user interfaces. Teams must embrace the concept of UX debt and make a commitment to continuous improvement of the user experience.”
― Jeff Gothelf, Lean UX: Applying Lean Principles to Improve User Experience

“Quantitative data abhors emotion; qualitative data marinates in it.”
― Alistair Croll, Lean Analytics: Use Data to Build a Better Startup Faster