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Microsoft CEO Bill Gates famously conducted “Think Weeks” twice a year, during which he would isolate himself (often in a lakeside cottage) to do nothing but read and think big thoughts.
“you instead want to start with something positive, rather than something negative. Like this: Start with warmth. First, acknowledge and show appreciation for the person’s request. Your “yes.” Then, instead of starting with “I’m sorry…,” begin by enthusiastically highlighting whatever your positive priority is right now, and why it’s interesting, important, or meaningful to you. Consider picking out a reason that will also resonate with the person you’re talking to. Your “no.” Explain that this means, with regret, that you can’t do the thing they’ve asked you to do.”
― How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life
― How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life
“Example #2 Context: I read the report you sent me. Intent: Can you explain something? Key message: I want to understand the change in timeline.”
― The First Minute: How to Start Conversations That Get Results
― The First Minute: How to Start Conversations That Get Results
“Victimhood chic” is in style on both the right and the left today, among both the rich and the poor. In fact, this may be the first time in human history that every single demographic group has felt unfairly victimized simultaneously.”
― The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life
― The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life
“By comparison, his positive no went something like this: “I was honored that you invited me to KL. The work you’re doing is fascinating and impressive [warmth]. As you might know, our side of the business has also grown enormously in the past few months. We’ve taken on three exciting new projects that will really change the way our clients think about marketing. I’ll be setting up the projects in the coming month, and it’s my responsibility to make them the success they deserve to be [his yes]. To do a good job, though, I’m having to let go of a lot of things. And sadly, one of them is the chance to come to KL. I’m disappointed, as I was looking forward to it [his no]. Please let me know if it would be helpful to connect you with people who might take my place and add value to the group—I have a few ideas. In the meantime, I wish you all the best for a fruitful trip [warmth].”
― How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life
― How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life
“One of the surest ways to strike that balance is to ask a simple set of coaching questions that help the other person reach their own insights. By doing this, you leave the other person with the sense of autonomy and ownership that psychologists have found to be so important for high performance. You still get to guide and challenge their thinking, but in a way that gives you confidence that they’ll succeed. It’s the best of both worlds. So what are these magical coaching questions? They’re based on something known as the “GROW model”—because they walk people through steps called the goal, reality, options, and way forward: Goal. What does the ideal outcome look like? Reality. What’s the current situation—the good and the bad? Options. What are the options for moving forward? (Always start with the other person’s ideas. Tell them you’re happy to add yours, but that you want to start with theirs.) Way forward. What is their first step going to be? When will they take it? What help do they need?”
― How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life
― How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life
Marcel’s 2025 Year in Books
Take a look at Marcel’s Year in Books, including some fun facts about their reading.
59 books
|
67 friends
63 books
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59 friends
279 books
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58 friends
318 books
|
12 friends
166 books
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25 friends
0 books
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5 friends
1 book
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2 friends
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