Finnian Bunta

“technical debt’ that is not being paid down. It comes from taking shortcuts, which may make sense in the short-term. But like financial debt, the compounding interest costs grow over time. If an organization doesn’t pay down its technical debt, every calorie in the organization can be spent just paying interest, in the form of unplanned work.”
― Gene Kim, The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

“Improving daily work is even more important than doing daily work.”
― Gene Kim, The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

“But even so, every now and then I would feel a violent stab of loneliness. The very water I drink, the very air I breathe, would feel like long, sharp needles. The pages of a book in my hands would take on the threatening metallic gleam of razor blades. I could hear the roots of loneliness creeping through me when the world was hushed at four o'clock in the morning.”
― Haruki Murakami, The Wind-Up Bird Chronicle

“Being able to take needless work out of the system is more important than being able to put more work into the system.”
― Gene Kim, The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win