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Craig Groeschel
“The truth, not just for me but for you, is that our value is based not on what we do but on who made us (Ps. 139:13–16).”
― Craig Groeschel, Winning the War in Your Mind: Change Your Thinking, Change Your Life

Chris Voss
“One group of waiters, using positive reinforcement, lavished praise and encouragement on patrons using words such as “great,” “no problem,” and “sure” in response to each order. The other group of waiters mirrored their customers simply by repeating their orders back to them. The results were stunning: the average tip of the waiters who mirrored was 70 percent more than of those who used positive reinforcement.”
― Chris Voss, Never Split the Difference: Negotiating as if Your Life Depended on It

Kevin Kelly
“The fears that technology makes us more uniform, more commoditized are incorrect. The more we are personalized, the easier it is for the filters because we become distinct, an actualized distinction they can reckon with.”
― Kevin Kelly, The Inevitable: Understanding the 12 Technological Forces That Will Shape Our Future

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