Ammar

“What will kill rapport; Bragging. Interrupting. Trying to show that you are smarter than they are. Insulting your competitors. Saying something negative about a previous buying decision they have made. Showing that you are not really listening to what they are saying.”
― Claude Whitacre, One Call Closing: The Ultimate Guide To Closing Any Sale In Just One Sales Call

“If possible in any way, accept responsibility for any mistake on the customer's end.”
― Claude Whitacre, One Call Closing: The Ultimate Guide To Closing Any Sale In Just One Sales Call

“Wouldn't it be smarter to close after the prospect wants to buy? Wouldn't that be easier? Let the prospect discover that they want your offer. How? Want to know what real rapport is? Real rapport is selling at the speed that the prospect wants to buy.”
― Claude Whitacre, One Call Closing: The Ultimate Guide To Closing Any Sale In Just One Sales Call

“People tend to do what they are told to by people in authority. Are you perceived as an expert?”
― Claude Whitacre, One Call Closing: The Ultimate Guide To Closing Any Sale In Just One Sales Call