Janis Lanka

“most people are aware of and sensitive to how they want to be treated. By adjusting yourself to how other people want to be treated, you become more effective in your communication.”
― Thomas Erikson, Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business

“Democracy requires the ability of a population to pay attention long enough to identify real problems, distinguish them from fantasies, come up with solutions, and hold their leaders accountable if they fail to deliver them.”
― Johann Hari, Stolen Focus: Why You Can't Pay Attention—and How to Think Deeply Again

“If you give employees more freedom instead of developing processes to prevent them from exercising their own judgment, they will make better decisions and it’s easier to hold them accountable.”
― Reed Hastings, No Rules Rules: Netflix and the Culture of Reinvention

“it made our workforce smarter. When you give low-level employees access to information that is generally reserved for high-level executives, they get more done on their own. They work faster without stopping to ask for information and approval. They make better decisions without needing input from the top.”
― Reed Hastings, No Rules Rules: Netflix and the Culture of Reinvention