Mike

“Coaching that addresses effort is motivational in character; its functions are to minimize free riding and to build shared commitment to the group and its work. Coaching that addresses performance strategy is consultative in character; its functions are to minimize thoughtless reliance on habitual routines and to foster the invention of ways of proceeding with the work that are especially well aligned with task and situational requirements and opportunities. Coaching that addresses knowledge and skill is educational in character; its functions are to minimize suboptimal weighting of members’ contributions and to foster the development of members’ knowledge and skill.”
― J. Richard Hackman, Leading Teams: Setting the Stage for Great Performances

“The best ones provide members with a solid platform on which to carry out their collective work but also leave lots of room for them to develop their own unique ways of operating.”
― J. Richard Hackman, Leading Teams: Setting the Stage for Great Performances

“Well-timed coaching for a team is like preventive maintenance for an automobile: We often forget to do it, but it can prevent future breakdowns and costly repairs.”
― J. Richard Hackman, Leading Teams: Setting the Stage for Great Performances

“Developing innovative performance strategies involves two different activities. First, scanning both the team’s external environment and the state of its internal resources for emerging problems and opportunities. Second, generating and assessing a variety of ways the team might circumvent the problems and exploit the opportunities, eventually choosing the one that seems to team members especially suitable.”
― J. Richard Hackman, Leading Teams: Setting the Stage for Great Performances