Status Updates From ISO/Iec 20000: An Introduct...

ISO/Iec 20000: An Introduction to the Global Standard for Service Management

ISO/Iec 20000: An Introduction to the Global Standard for Service Management
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Daniel Sousa

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ISO/Iec 20000: An Introduction to the Global Standard for Service Management

Daniel Sousa

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ISO/Iec 20000: An Introduction to the Global Standard for Service Management

Daniel Sousa

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ISO/Iec 20000: An Introduction to the Global Standard for Service Management