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Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by
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Giao Phan
is on page 195 of 240
Chapter 8: how to turn pools of meaning to actions
- first, when we have a full information, we need to agree how to decide.
- once we have a decision, then assign the tasks to direct people, picture the expectation, by when and how to follow up.
— May 01, 2026 10:49AM
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- first, when we have a full information, we need to agree how to decide.
- once we have a decision, then assign the tasks to direct people, picture the expectation, by when and how to follow up.
Giao Phan
is on page 195 of 240
Chapter 7: state my path
How to share and convince people:
- starts with facts
- tell the stories - how i interpret the facts
- ask for others’ paths
- talk tentatively
- encourage people to express differing or even opposing views
Chapter 8: explore others’ paths
This is to help people to leave silence or violence behind. Listen to know other’s path.
Share my views by: find and agree, build and compare
— May 01, 2026 04:32AM
Add a comment
How to share and convince people:
- starts with facts
- tell the stories - how i interpret the facts
- ask for others’ paths
- talk tentatively
- encourage people to express differing or even opposing views
Chapter 8: explore others’ paths
This is to help people to leave silence or violence behind. Listen to know other’s path.
Share my views by: find and agree, build and compare
