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Briar
Briar is 28% done
On one hand, the idea of social transactions and how they impact a business is a useful practice. Create a positive experience in order to have repeat customers. However, his examples...Disney is so brand focused it strips workers of individuality. Two of the others mentioned are Playboy and Hooters. Can there be a positive example that does not objectify their workers? Workers are not his focus.
5 hours, 31 min ago Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Briar
Briar is 19% done
The small portion on 'uncivil outbursts' and 'there's nothing wrong with using manipulation to help your business' leaves me wondering about what it's like to work under him. I dno not think he has the interests of whoever is working for him in mind, just his bottom line and the customer. Somewhat expected but people are not robots.
Mar 19, 2026 12:32PM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Briar
Briar is 9% done
Some details make sense, others do not. I do not understand the military level of specificity for ear rings.
Mar 18, 2026 08:40AM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Bethany
Bethany is on page 180 of 256
Jan 08, 2026 07:22PM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Bethany
Bethany is on page 129 of 256
Jan 08, 2026 02:07PM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Bethany
Bethany is on page 48 of 256
Nov 04, 2025 09:12PM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Bethany
Bethany is on page 9 of 256
Oct 24, 2025 01:30PM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Candace
Candace is 33% done
Page 87, These chapters are so loooooong! Zzzzz
Jun 16, 2024 04:45AM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Mary Natale
Mary Natale is on page 208 of 256
Jan 07, 2024 07:32PM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Mary Natale
Mary Natale is on page 184 of 256
Jan 07, 2024 11:55AM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Mary Natale
Mary Natale is on page 165 of 256
Jan 06, 2024 07:45PM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Mary Natale
Mary Natale is on page 155 of 256
Jan 06, 2024 06:22PM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

Mary Natale
Mary Natale is on page 129 of 256
Jan 06, 2024 01:34PM Add a comment
Raise the Bar: An Action-Based Method for Maximum Customer Reactions

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