Status Updates From The Phoenix Project: A Nove...

A half hour later, we finally write on the whiteboard: “a ‘change’ is any activity that is physical, logical, or virtual to applications, databases, operating systems, networks, or hardware that could impact services being delivered.”

Not everything is a change 🙄

Something seems wrong in a world where half the e-mail messages sent are urgent. Can everything really be that important?

Information Security is always flashing their badges at people and making urgent demands, regardless of the consequences to the rest of the organization, which is why we don’t invite them to many meetings. The best way to make sure something doesn’t get done is to have them in the room.

FACTS 😂

Situations like this only reinforce my deep suspicion of developers: They’re often carelessly breaking things and then disappearing, leaving Operations to clean up the mess.

Very common also within developers of other teams or even Operations 😩