Status Updates From Never Split the Difference:...

3. Direct and assertive voice. Will cause problems and create pushback

The positive playful voice: should be default voice. Easy going, good natured person. Make sure you are relaxed and smiling

There are 3 voice tones available: late night FM DJ voice: used to make a point. (Inflect your voice downwards, keeping it calm and slow. When done properly, you create an aura of authority and trustworthiness without triggering defensiveness)

Make sure you out a smile on your face when you negotiate

Good communication/persuasion when you want to disagree without being disagreeable is the following:
1. Use the late night FM DJ voice 2. Start with I’m sorry 3. Mirror 4. Silence yourself for at least 4 seconds to allow mirror to work 5. Repeat

Mirroring is another way of persuading people. People like to do what others are doing so by repeating the last 3 words someone said you think you are alike and do more what the other person says

Whatever we radiate outwards will make the conversation flow. If you are upbeat and happy the conversation will be like that

Very interesting